FAQ

All of my spice scenes are open-door, full of dirty talk, completely descriptive, and often kinky. There are always multiple spicy scenes in each book.

Your ebooks are delivered automatically and immediately upon purchase by an email from BookFunnel. If the email hasn’t arrived in 5 minutes, look for it in your Spam folder (or if you have Gmail, in your Promotions folder.)

Do you have more than one email address? The book will be delivered to the email address you used at checkout.

If you still can't find it, email lizzie@lizzieckoz.com – but not for technical help! For technical help with your ebook, email help@bookfunnel.com

Once you receive your ebook from BookFunnel, you have a few easy ways to read it:

Easiest Option:

Download the free BookFunnel app (available for Apple and Android). It’s quick to install and makes reading simple with no file fuss.

Prefer a different device?

You can also send the book to:

• Kindle (https://www.amazon.com/sendtokindle)
• Apple Books
• Kobo
• Nook
• Any e-reader or reading app that supports ePub or mobi files
  

BookFunnel includes step-by-step help based on the device you choose. And if you run into any trouble, their support team is amazing.

BookFunnel Help Page for ebooks:

Find help here https://getbookfunnel.com/

I already have the Bookfunnel App but I used a different email to pay. How do I get the book in my main library?

This is a super easy fix!

Email Bookfunnel and ask them to move the purchase. Give them the email you purchased with and your usual Bookfunnel email and they'll move the book over for you.

help@bookfunnel.com

Where can I find my Bookfunnel Library?

Log into BookFunnel with the email you used to purchase/download your books, and you will find your library here:

https://My.BookFunnel.com. 

As digital products are emailed to you as soon as you complete your purchase they cannot be returned except under special circumstances such as the accidental purchase of multiple copies. For more information, please check my Return Policy.

When you preorder, your payment is processed immediately using the method you choose at checkout.

On release day, your book will be automatically delivered to your inbox by BookFunnel.

Didn’t get the email?

• Check your Spam or (if you're using Gmail) your Promotions tab.
  
• Make sure you're checking the same email address you used at checkout, especially if you have more than one.
  

Still need help? contact lizzie@lizzieckoz.com and we're happy to make sure you get your book!

All of Lizzie's books are available on Kobo, Google Play Books, Apple Books, Amazon, Barnes & Noble, Libby, and many many more.

They are also available on Kobo Plus.

My books are NOT available through Kindle Unlimited. For a book to be available on Kindle Unlimited, it must be exclusive to Amazon (a rule that specifically applies to indie authors). It’s important to me that my books be available to readers widely. This includes in libraries, it includes Kobo Plus and any other way I might decide to release my books.